1. Introduction

Loock Legacy LLC ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

Contact information: name, email address, and business name when you fill out our contact form or subscribe to our services
Payment information: billing details processed securely through our payment processor (Stripe); we do not store your full credit card number
Business information: details about your business you share with us to build your website
Communications: messages you send us via email or our contact form

We also automatically collect certain information when you visit our website:

IP address and browser type
Pages visited and time spent on the site
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process payments for your website build and update requests
Communicate with you about your account, project status, or support requests
Send service-related emails (e.g., invoices, updates)
Respond to your inquiries and contact form submissions
Improve our website and services
Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: We share information with trusted third-party vendors (such as Stripe for payment processing and Resend for email delivery) who assist us in operating our services. These parties are contractually obligated to keep your information confidential.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Following project completion, we may retain your information for up to 2 years for accounting and legal purposes, after which it will be securely deleted.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

7. Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at loocklegacyllc@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Loock Legacy LLC

loocklegacyllc@gmail.com